On this page...

small bullet point  Which station in Vienna?

small bullet point  Vienna Hbf

small bullet point  Ticket office

small bullet point  ÖBB First class lounge

small bullet point  Left luggage

small bullet point  Supermarket & places to eat

small bullet point  Local transport:  Walking, taxis, U-Bahn

small bullet point  Hotels in Vienna - suggested places to stay

small bullet point  Vienna Westbahnhof  

 

On other pages....

small bullet point  Trains from Vienna to other European cities

small bullet point  Trains from other European cities to Vienna

small bullet point  General information for European train travel

Which station in Vienna?  City map showing stations...

Vienna Hauptbahnhof See panorama tour of station.

Vienna Hbf is Vienna's swanky new central station, a modern station truly fit for a capital city which opened fully on 13 December 2015.  The idea was simple:  To replace 3 separate dead-end termini (Westbahnhof, Ostbahnhof & Sudbahnhof) with one big central through station at which all trains could call when passing through Vienna, both east-west & north-south.  East-west trains no longer have to go into the Westbahnhof (a dead-end terminus) and waste time having the locomotive detached and another attached at the other end to haul it out.  Passengers no longer have to trek between stations by taxi, tram or bus to make connections between east-west trains using the Westbahnhof and northbound or southbound trains using the Ostbahnhof or Sudbahnhof.  All trains now use one main central hub, Vienna Hbf.  It has transformed travel to, from & across Vienna, making interchange easy and cutting 30 minutes off the journey from Munich or Salzburg to Budapest, for example.

Main entrance to Vienna Hauptbahnhof

Main entrance on the northern side of the tracks, nearest the city centre as you'd expect.  This entrance is on the western side of the concourse, there's smaller entrance on the eastern side.

The concourse at Vienna Hauptbahnhof

Main concourse seen from just inside the main entrance.  The upper-level row of windows on the right looks through to platforms 3-12.

The ticket office (reisezentrum) is on the right of this photo, beneath the red ÖBB sign.  The stairs just left of centre lead down to platforms 1 & 2 used by S-Bahn & some regional trains, and to toilets and U-Bahn.

Beyond the ticket office on the right is the broad passageway leading under tracks with escalators or lifts up to platforms 3-12.  The entrance to the ÖBB Lounge is in the far distance on the left, the lounge itself is on the first floor. See panorama tour of station.

The concourse at Vienna Hauptbahnhof

Vienna Hbf main concourse, seen from the 1st floor windows of the ÖBB Lounge.  Underneath the departures board is is the wide passageway under the tracks, from which stairs, escalators and/or lifts lead up to platforms 3-12.  To the right of the departure board is the ticket office.  The stairs just visible on the far right lead down to platforms 1 & 2, toilets & U-Bahn.

Vienna Hbf, south side

South side entrance.  The Interspar supermarket & ÖBB's company headquarters are on this side of the tracks

Platforms...

Platforms 1 & 2 are sub-surface, used by S-Bahn suburban trains and regional trains.

Platforms 3 to 12 are above ground level on a viaduct, served by all ÖBB mainline domestic & international trains.  They're numbered from north to south, with platform 3 closest to the main entrance and concourse

Platforms 3-12 at Vienna Hauptbahnhof

Platforms 3-12 are one level up from ground/concourse level.  Each pair of platforms is reached by stairs, escalators or lifts from the passageway below.

Exterior of the OBB lounge, Vienna Hauptbahnhof   Inside the OBB lounge in Vienna Hauptbahnhof

The stairs from concourse down to platforms 1 & 2, toilets and the U-bahn.  There are also lifts.

 

Sub-surface platforms 1 & 2, used by S-Bahn & regional trains.

Ticket offices

The main ticket office is on the main concourse on the northern side of the tracks, see the photo below.  It's well-organised with a reception desk and numbered queuing system to make sure you go to the right ticket counter in your turn.  There is a separate ticket office with counters for Westbahn and Regiojet trains, to the right of the main ÖBB ticket office, see the photo below.

Ticket office at Vienna Hbf

ÖBB first class lounge...

If you have a 1st class ticket or any sort of sleeping-car ticket, or a 1st class Interrail or Eurail pass, you can use the first class lounge for up to 90 minutes before or after your journey.  The lounge at Vienna Hauptbahnhof is open 06:00-23:30 every day of the week.  It offers free WiFi, tea, coffee and snacks, also (after 18:00) red & white wine, beer.  You'll find similar lounges at Vienna Meidling, Vienna Westbahnhof, Linz, Salzburg, Innsbruck, Graz & Klagenfurt, full details of opening hours and entry requirements can be found on www.oebb.at.

Exterior of the OBB lounge, Vienna Hauptbahnhof   Inside the OBB lounge in Vienna Hauptbahnhof

ÖBB Lounge entrance on the main concourse.

 

The ÖBB Lounge is on the first floor, accessed by stairs or lift.

Left luggage...

There are left luggage lockers available if you need to leave your bags, see the luggage lockers page for details.

Supermarket & places to eat...

Ticket office at Vienna Hbf

Local transportWalking, taxis & metro...

Hotels in Vienna...

Vienna Westbahnhof...

Vienna Westbahnhof used to be one of Vienna's main stations, but in December 2015 all mainline trains were transferred to Vienna Hbf and now it's only used by regional trains and the hourly Westbahn trains to Salzburg.  You'll find plenty of shops, cafes, restaurants & ATMs at the Westbahnhof.  Left luggage lockers are available, see here for opening hours & prices.

Vienna Westbahnhof, exterior   Inside Vienna Westbahnhof

Vienna Westbahnhof...

 

Inside the Westbahnhof...


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