Advice for using

  How to avoid being diverted to Rail Europe

  Important tips for using

  What to do if your credit card is rejected

  What to do if you are diverted to Rail Europe before seeing home page

  How to collect tickets from the self-service machines, the new name for

In December 2017, SNCF changed its website from to to reflect its new Oui branding.

What is it & what can it sell?

Better alternatives? &

How to use without being diverted to Rail Europe or

  French Railways (SNCF) self-service ticket machine at Paris Gare de Lyon

Tickets bought online at can often be printed at home, sometimes they must be collected at any staffed station in France.

If you select the option to collect your tickets at the station, you normally collect them from the self-service machines like the one shown above.

How to collect tickets from these self-service machines

If you don't have a chip n PIN credit card (many Americans haven't) don't worry, you can still select this self-service option, then simply go to the staffed ticket counter instead, with your credit card to prove your it's yours.

Important tips for using

Credit card rejection?  The solution...
If you're diverted to Rail Europe without even seeing the voyages-sncf home page...

How to collect tickets from the self-service machines...

Screen on SNCF self-service ticiet machine

Collecting tickets bought online from an SNCF self-service ticket machine


Back to home page