An Italo AGV train at Rome Tiburtina

An Italo AGV train at Rome Tiburtina station...

  Italo EVO train at Venice Santa Lucia

An Italo EVO train at Venice Santa Lucia...

Buy train tickets

A quick guide to travelling with Italo...

NTV (Nuovo Trasporto Viaggiatori) is a private company which started operating Italo high-speed trains on the Milan-Florence-Rome-Naples route in April 2012, in competition with State-owned Trenitalia.  NTV added a Venice-Bologna-Florence-Rome-Naples route in 2012 and extended services to Turin & Salerno in 2013.  They added a Turin-Milan-Verona-Venice route in December 2017.  NTV are Europe's first private high-speed train operator, and they've grown the market, raised standards and kept prices low.  Highly recommended!

  Where does Italo run?

  How to buy tickets

  Italo's 4 classes explained

  Italo facilities at stations

  Food & drink on Italo

  Italo's two types of train

  Video guide

  Which should you choose, Italo or Trenitalia?

Where does Italo run?

  Turin - Milan - Bologna - Florence - Rome - Naples - Salerno using Italo AGV trains

  Turin - Milan - Verona - Venice  using Italo EVO trains

  Venice - Bologna - Florence - Rome - Naples  Mostly using Italo EVO trains, some are AGV trains.

There's a choice of two competing high-speed train operators on these routes, Italo with its AGV & EVO trains, or Trenitalia with it's Frecciarossas & FrecciargentosThis page helps you choose which to take!

How to buy ticketswww.italotreno.it...

You can buy Italo tickets direct from Italo at www.italotreno.it and print your own ticket.  The choice between cheap advance-purchase fares with no refunds or changes and the full-flex fare is clearly shown for each class.  You can choose your exact seat from a seating plan at the end of the booking.  In Prima and Club you can add an Eataly lunchbox to your booking, served at your seat.

Italo's four classes explained...

Italo has 4 classes, this section explains the differences between each class.  The photos in this section show Italo's original AGV trains, you can see photos of each class on Italo's new EVO trains in the Italo's two types of train section further down this page.  In all classes, luggage simply goes on the racks above your seat or at the end of the car near the entrance doors.

Smart = 2nd class

Italo's Smart ambience features Poltrona Frau Leather reclining seats, air-conditioned, ample legroom, free WiFi, power sockets for laptops, cameras or mobiles.  There's a coffee machine & drink/snack vending machine in car 7, but no bar car as such.  Seating is mostly unidirectional, although there are two tables-for-four in each carriage.  One carriage (car 11) is the Smart Cinema, with films shown on TV screens suspended from the ceiling.  See Italo seating plan.

The Man in Seat 61 says:  "A bright interior, leather seats, loads of legroom and with power sockets for laptops, mobiles or cameras, Smart is very classy indeed - but with budget fares.  The tables-for-four are ideal for families or small groups, you can select this when booking at www.italotreno.it by clicking the link to choose your exact seats."

Italo train, Smart ambience seating   Smart ambience on an Italo train.

Comfort = premium 2nd class

Italo found that whilst Smart class was often well filled, there was often spare capacity in Prima.  So in 2013 they introduced a new class originally called Smart XL, in a de-classified Prima class car.  They renamed it Comfort in 2016 - do keep up!  For just 5 extra over the Smart fare, you can travel in Prima class seating (see the Prima photos below), but without the Prima complimentary service.  See Italo seating plan.

Prima = 1st class

Italo's Prima ambience features Poltrona Frau Leather reclining seats and air-conditioning with extra legroom & elbowroom compared to Smart class.  There's free WiFi, power sockets for laptops, cameras or mobiles, complimentary wine or prosecco and snack served from a trolley.  You can order an Eataly meal-in-a-box to be served at your seat (or can pre-order one when booking at at www.italotreno.it), but there's no separate bar or restaurant car.  Seating is mostly unidirectional, with just one table-for-two and one table-for-four in each carriage. 

Tip:  Prima class passengers may pay an extra 10 to use the Club Italo Lounges for up to 3 hours before departure at Turin Porta Susa, Milan Centrale, Florence SMN, Rome Tiburtina, Rome Termini & Naples Centrale with free coffee & soft drinks and free WiFi at the rear of the Casa Italo.  At the time I wrote this there's no Club lounge at Venice or Turin Porta Nuova.  Add lounge access to your ticket when you book at www.italotreno.it See Italo seating plan.

The Man in Seat 61 says:  "Prima is significantly more spacious than Smart, and there are budget fares in Prima too if you book well in advance - if you're a couple, I recommend selecting the table for two when booking at www.italotreno.it by clicking the link to choose your exact seats."

Italo train, Prima ambience - Just one table for 2 & one table for 4  in each Prima car   Italo train, Prima ambience

Club Executive = premium 1st

Club Executive class consists of an open saloon with 11 seats (pictured below left on an AGV train) and two intimate compartments of 4 seats called salottinos (pictured below right on an AGV train), ideal for small groups or on-board meetings.  Club class has Poltrona Frau Leather reclining seats, loads of legroom & elbowroom, free WiFi, power sockets for laptops, cameras or mobiles, complimentary wine or prosecco and snacks served throughout the journey by a steward or stewardess dedicated wholly to the small Club section.  Each seat also has a small fold-out 9" LCD touch-screen television.  You can order an Eataly meal-in-a-box to be served at your seat (or can pre-order one when booking at at www.italotreno.it).  Club Executive class passengers can use the Club Italo Lounges for up to 3 hours before departure at Turin Porta Susa, Milan Centrale, Florence SMN, Rome Tiburtina, Rome Termini & Naples Centrale with free coffee & soft drinks and free WiFi at the rear of the Casa Italo.  At the time I wrote this there's no Club lounge at Venice or Turin Porta Nuova.  See Italo seating plan.

The Man in Seat 61 says:  "Club Executive is aimed at top-end business travellers and priced accordingly.  Service is excellent and the Club section cosy & civilised - if your company is paying or you have the money, this is the way to go!"

Club ambience on the new Italo train   A Club class 'salottino' on an Italo train

A new concept at stationsCasa Italo...

Casa Italo:  At major stations served by Italo there is a Casa Italo, with self-service ticket sales machines, lots of Italo staff on hand, a welcome desk for assistance and information, a waiting area with seats, sofas, information screens and free WiFi (ask at the desk).  There's no old-fashioned ticket office, tickets are bought from the Italo-branded self-service machines, which have a huge touch screen and an English-language facility.  They are simplicity itself to use, even my six year old can work them!

You'll find a Casa Italo at Milan Centrale, Milan Rogoredo, Bologna Centrale, Florence SMN, Rome Termini, Rome Tiburtina, Naples Centrale, Verona PN, Venice Santa Lucia, Salerno, Turin Porta Susa & Turin Porta Nuova.

Club Italo Lounge...  If you are travelling Club Executive class, you'll find a Club Lounge inside the Casa Italo at Rome Termini, Rome Tiburtina, Florence SMN, Milan Centrale, Turin Porta Susa & Naples Centrale.  Prima class passengers can also use the Club lounge if they pay an extra 10.

Exterior of the Casa Italo at Milan Porta Garibaldi, lower level   The Casa Italo at Milan Porta Garibaldi
Italo ticket machine at Milan   Entrance door to Smart class car   Italo train at Rome Tiburtina station

Italo ticket machines: So simple my 6-year-old can use them.

 

There are plenty of racks for luggage, big & small...

 

An Italo AGV train at Rome Tiburtina.

Food & drink on Italo...

Eataly lunch box on an Italo train   Coffee vending machine in Smart class, car 7   Vending machine in Smart class, car 7

In Prima & Club you can buy (or pre-order) an Eataly lunchbox for around 16-19.  Complimentary coffee, soft drinks, wine, or prosecco is served from a trolley.

 

There's no bar or restaurant car, but passengers can use the Illy coffee machine and vending machine (car 7 on an AGV).  You're free to bring your own food & drink on board...

Italo's two types of train, AGV & EVO...

Italo operates two train types, AGV & EVO, both with similar classes & facilities.  To find out which type will operate which train, run an enquiry at www.italotreno.it and look at the search results.  If you hover over the 'i' information symbol it will show you whether that train is an AGV or EVO.

Italo AGV train at Venice Santa Lucia

Italo AGV:  Italo's original 300 km/h articulated AGV trains were delivered in 2011-2012, they operate on the Turin-Milan-Bologna-Florence-Rome-Naples-Salerno route.  They also operate one or two departures on the Venice-Bologna-Florence-Rome-Naples route.  Italo has 25 AGV trainsets, each with 11 cars.  AGV = Automotrice Grande Vitesse = high-speed trainset.

Italo AGV train at Venice Santa Lucia

Italo EVO:  Italo's 250 km/h EVO trains were delivered in 2017-2018, Italo has 17 trainsets each with 7 cars which operate services on the Turin-Milan-Verona-Venice route and most services on Italo's Venice-Bologna-Florence-Rome-Naples route.

 

Smart (2nd class) on an Italo EVO train.  Larger photo.

 

Comfort / Prima (1st class) on an EVO train.  Larger photo.

Club class seats on an Italo EVO train.   Club class seating on an Italo EVO train.

Club Executive class (= premium 1st class) on an EVO train.  There is a small 8-seat open-plan area and several 4-seat salottinos.  The photo above right shows a 4-seat salottino in the foreground with the small 8-seat open-plan area visible on the right of the photo, with the glass door through to Prima class.  Larger photo.

An Italo EVO train at Milan Centrale

An EVO train at Milan Centrale, about to leave for Venice...

Video guideA journey on an Italo AGV train...

NTV's Italo versus Trenitalia's Frecciarossa:  Which to take?

Trenitalia have refurbished their Frecciarossa (red arrow) high-speed trains with 4 classes and new leather seats to compete with NTV's 3-class Italo on the premier Milan-Florence-Rome-Naples route.  Journey time is similar, pricing is competitive, so which should you choose?  Both are excellent trains, but this is my personal take...


Back to 'Rail travel to Europe' general page

Back to home page